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Privacy Policy

1. Introduction

Welcome to BERUZU, your premier destination for contemporary and artisanal jewelry. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect from our customers, how we use it, and the steps we take to ensure its security. By using our website, www.beruzu.com, you consent to the data practices described in this policy.

2. Information Collection

Personal Information: We collect personal information when you purchase from our website, sign up for our newsletter, or engage with our customer service. This information may include your name, email address, shipping and billing addresses, phone number, and payment details.

Automatically Collected Information: When you visit our site, we automatically collect certain information about your device and browsing activity. This includes information like your IP address, browser type, access times, pages viewed, and how you interact with links on the website.

Cookies and Other Technologies: Our website uses cookies and similar technologies to enhance your browsing experience and to collect data about how you interact with our site. Cookies help us remember your preferences and understand user activity to improve our services.

3. Use of Information

The information we collect from you may be used in the following ways:

  • To Process Transactions: Your information allows us to process your purchases, confirm your orders, and provide you with related customer service.
  • To Improve Our Website: We use feedback and information about your site interactions to improve our website's functionality and user-friendliness.
  • To Communicate With You: We use your information to communicate with you about your orders, our products, and any promotions or updates. You can opt-out of marketing communications at any time.
  • To Enhance Your Experience: We personalize your experience on our site by presenting products and offers tailored to your preferences.

4. Information Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent. However, we may share your information with third-party service providers who perform services on our behalf, including payment processing, shipping, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your information if required by law, to enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies and Tracking Technologies

Cookies: Cookies are small data files placed on your device that help us to improve our site and your experience. They enhance site navigation, analyze site usage, and assist in our marketing efforts.

Managing Cookies: You have the ability to accept or decline cookies through your web browser settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

Other Tracking Technologies: In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your activity on our site and third-party websites. This information helps us to provide targeted advertising and measure the effectiveness of our marketing campaigns.

For more information on how we use cookies and other tracking technologies, please see our Cookie Policy.

6. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Among these measures, we utilize SSL (Secure Socket Layer) technology to ensure that your sensitive information, such as credit card details, is encrypted and securely transmitted over the Internet. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the security of data transmitted to our site.

7. Data Retention

BERUZU retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means we keep your account information for as long as your account is active and thereafter for audit or legal purposes. We also retain order information for a period to comply with tax, legal, and audit obligations.

8. Your Rights

You have certain rights regarding the personal information we hold about you. These rights include the ability to access, correct, delete, or restrict the use of your personal information. You also have the right to object to certain processing activities and to receive a copy of your personal information in a portable format. To exercise any of these rights, please contact us at care@beruzu.com. We will respond to your request in accordance with applicable law.

9. International Data Transfers

As a global company, BERUZU may transfer your personal information across national borders. In such cases, we ensure that international data transfers comply with relevant laws and regulations, and we implement standard contractual clauses or rely on adequacy decisions to ensure that your information is protected regardless of its location.

10. Third-Party Services

Our website may contain links to third-party websites, plugins, and applications that are not operated by us. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every site you visit.

11. Changes to the Privacy Policy

BERUZU reserves the right to update or modify this Privacy Policy at any time and without prior notice, to reflect changes in our information practices or relevant laws. We will post the revised Privacy Policy on our website and update the "Effective Date" at the top of the policy. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our website after any changes signifies your acceptance of our updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please don’t hesitate to contact us. You can reach out to our Privacy Officer at care@beruzu.com or via mail at:

BERUZU Customer Service
W-115, 1st Floor, 3rd Avenue,
Anna nagar, Chennai - 40, TN, India

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

13. Children’s Privacy

BERUZU recognizes the importance of protecting the privacy of children. Our website and services are not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any dispute arising out of or related to the information contained herein is subject to adjudication in the jurisdiction of Tamil Nadu, India, the courts of which shall have exclusive jurisdiction.

15. Effective Date

This Privacy Policy is effective as of 25th March 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.